Privacy Trust

Protecting Privacy Build Trust
        • Enhance your cybersecurity posture and safeguard your digital assets with our comprehensive Managed Security Service. Our team of experts is dedicated to monitoring, detecting, and responding to threats, so you can focus on growing your business with confidence.


          Ensure the security of your organization's endpoints with our Managed Endpoint Security Service. Safeguard against cyber threats and vulnerabilities to maintain business continuity and protect sensitive data.


          Protecting your organization's data is crucial in today's digital landscape. With DPO-as-a-Service, ensure compliance with data protection regulations without the overhead of hiring a full-time Data Protection Officer.

          Empowering Your Journey to Data Protection Achieving PDPA compliance isn't just about meeting regulations; it's about building trust. Our services help you navigate data protection with confidence.


          Elevate Your Brand with Data Protection Trustmark Certification Achieve international recognition and solidify customer trust with PrivacyTrust's Data Protection Trustmark Certification Service.


          Discover how our comprehensive data protection training can help your organization comply with the Singapore Personal Data Protection Act (PDPA) and safeguard sensitive information.

          Discover how our Vulnerability Assessment and Security Audit Service can fortify your organization's defenses against potential cyber attacks.


          Discover and address vulnerabilities in your networks, applications, and websites with our comprehensive penetration testing services.


          Equip your team to defend against evolving threats and safeguard your organization's assets. Our comprehensive cybersecurity training programs offer tailored solutions to address your workforce's diverse needs.


          Conducting DPIAs is crucial for safeguarding sensitive data and ensuring compliance with evolving privacy regulations. Our tailored solutions help you identify, assess, and mitigate privacy risks, paving the way for responsible data handling and building trust.

        • Protect your sensitive information from breaches and cyber threats. Ensure compliance with global privacy regulations and foster trust with your customers through our advanced security practices and innovative technologies


          Empower your organization with robust data privacy solutions that go beyond compliance. Transform privacy into a strategic asset that drives business value and fosters trust.


          Safeguard your business from insider threats with PrivacyTrust's comprehensive security solutions. Detect, prevent, and mitigate internal risks to maintain data integrity and business continuity.


          Dive Into Data Security with PrivacyTrust Backup Solutions

          Stay ahead of today's advanced email attacks Protect your business's email from modern threats.


          Secure your mobile devices and applications against threats with our mobile security solutions.


          Break free from the cycle of cyber threats and safeguard your business reputation. Discover how our Phishing Attack Protection Solutions can help you stay one step ahead of cybercriminals.


          Protect Your Business Against Ransomware Threats Safeguard Your Data, Secure Your Future.


          Embrace proactive cybersecurity measures and stay one step ahead of cybercriminals. Secure your endpoints today to safeguard your business from evolving cyber threats and maintain uninterrupted operations.

  • Contact Us

Industry Insight

Privacy

Ensuring Privacy and Security in the National Electronic Health Record (NEHR) 

The Health Information Bill (HIB) introduces a robust framework for safeguarding sensitive health information within the National Electronic Health Record (NEHR). This post explores the additional safeguards and guidelines that ensure the responsible use and access of health data, with a focus on protecting patient privacy and maintaining the highest standards of professional conduct. 

Administrative Safeguards for NEHR Contribution and Access

MOH Guidelines for Health Professionals

Beyond the legal provisions of the HIB, the Ministry of Health (MOH) will implement further administrative measures to guide healthcare professionals in the use of the NEHR. These guidelines will outline core ethical principles and set professional standards for contributing to, accessing, and using the NEHR. These standards are designed to ensure that all interactions with the NEHR align with ethical practices and protect patient confidentiality. 

Key Ethical Standards and Professional Conduct

The guidelines emphasize the importance of: 

  • Privacy: Maintaining patient confidentiality and ensuring information is only accessed when necessary for patient care. 
  • Security: Protecting health data from unauthorized access or breaches. 
  • Professionalism: Adhering to ethical standards that promote trust and integrity in healthcare. 

Protecting Sensitive Health Information (SHI)

Additional Security Measures for SHI

Certain types of health information are deemed more sensitive and warrant additional protection. These include data related to conditions like sexually transmitted diseases or procedures such as the termination of pregnancy. Recognizing the potential for discrimination or stigma, MOH has implemented extra safeguards, including a double log-in mechanism for accessing SHI. 

Role-Based Access Control

Access to SHI is strictly regulated based on the healthcare professional’s role and the relevance of the information to their practice. For example, while doctors may need access to sensitive information for treatment purposes, other healthcare providers, like physiotherapists, may not. This role-based access ensures that only those with a legitimate need can view sensitive data, reducing the risk of misuse. 

Consent and Auditing

Although patients are considered to have consented to data access when they seek care, professionals are encouraged to respect patient autonomy and obtain explicit consent where possible. Moreover, all access to SHI is subject to audit to prevent inappropriate use. Unauthorized access or disclosure of SHI is treated as a serious offense, with significant penalties for violations. 

Mandatory Incident Reporting

Reporting Data Breaches

Entities are required to report any data breaches involving SHI to the MOH promptly. Affected individuals must also be notified within specified timeframes, ensuring transparency and accountability. This mandatory reporting helps maintain trust in the healthcare system and ensures swift action to mitigate any potential harm resulting from a breach. 

Conclusion

The HIB and the associated MOH guidelines are crucial for maintaining a secure and trustworthy health information system in Singapore. By implementing strict safeguards and ethical guidelines, the NEHR ensures that sensitive health information is protected, while still enabling healthcare providers to deliver high-quality care. 

Get a free HIB assessment today to ensure you’re compliant with the latest cybersecurity standards and protect your patients’ data effectively. Contact our experts now!